Brian Forth Presentation
Brian Forth is the founder of SiteCrafting, and he gave a great talk about culture and leadership. Brian’s leadership style seemed very laid back. He trusts his employees and puts forth the effort to keep them happy in the work environment. He advocates for open communication with employees and collaboration. This has helped Brian in retaining multiple long term employees over the years, some of whom have been with the company for more than a decade, which speaks to his effective leadership style. He also builds strong business relationships to keep clients happy, and he understands the market in which he serves. His insight was helpful in learning about what a good work environment should look like. I can see this implemented in my business idea by having collaboration and communication with baristas, roasters, and trainers about coffee and courses. By listening to employee feedback and the people who are interacting with customers on a daily basis, it would help with future business strategy. I think this approach is great for empowering the employees to really feel as though they are a part of the team, and helps foster a positive working environment. Additionally Brian’s approach to really understanding where his business fits into the market is important as well. With the rise of companies like Squarespace and Wix, where users can build their own site, Brian focuses on businesses and helping develop a site that truly serves their needs. He mentioned that for very small businesses, he’ll even direct them to a service like Wix. I appreciated his presentation and the style of leadership that he has within his company.
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